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Delete Your Account

How to delete your 1DAI account and what happens to your data when you do.

Delete from inside the app

This is the fastest route and it takes effect immediately. In the 1DAI app:

  1. Open Settings
  2. Go to Account
  3. Scroll to Danger Zone
  4. Tap Delete Account and confirm with your password

You will be asked to re-enter your password. This confirms it is really you, and it is the reason deletion cannot be completed from this web page.

Request deletion by email

If you have uninstalled the app, cannot sign in, or would rather not use the in-app flow, email privacy@1dai.app from the email address on your account, with the subject line Account deletion request.

We will confirm your identity before deleting anything — this protects you from someone else requesting deletion of your account. Expect a reply within 30 days.

What happens immediately

As soon as the deletion is accepted:

  • You are signed out on every device
  • Your account is marked deleted and can no longer be signed in to
  • Any trainer ↔ client relationships are deactivated, so nobody can see your workouts, measurements, photos, messages or health data any more
  • Coaching access is suspended on both sides of those relationships

The 30-day grace period

For 30 days after deletion your account is recoverable. If you change your mind, email support@1dai.app within that window and we can restore it, along with your training history.

After 30 days the personal information on your account is permanently anonymized. At that point it cannot be recovered by you or by us.

Deleting specific data instead

You do not have to delete your whole account to remove individual data. From inside the app you can delete your body measurements, workouts on your schedule, and any check-in you have not submitted yet.

Submitted check-ins, progress photos, form-check videos and messages cannot be removed on your own, because your trainer relies on them as a shared record. Email privacy@1dai.app and we will remove them for you.

If you disconnect Apple Health or Health Connect, 1DAI stops reading from them straight away — that data was only ever read, never written.

For anything else, see our Privacy Policy or contact privacy@1dai.app.